How to Change Mobile Number in Emirates ID?

Your Emirates ID is more than just an identification document; it is essential for accessing government services, verifying transactions, and staying connected. The valid mobile number linked to Emirated ID allows you to access all the benefits. If you need to change or update your registered mobile number, you can update or modify details either through the ICA website or mobile app. Whether updating details at an immigration authority center or through a business setup consultancy, ensuring your personal information is accurate is crucial for uninterrupted access to essential services. This article outlines the steps to replace or change your mobile number in your Emirates ID, keeping you connected without disruptions.

What is Emirates ID?

The Emirates ID is an official identity card issued by the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICP). It is a legal requirement for all UAE citizens and residents to always apply for and carry their Emirates ID. Serving as the primary proof of identity, it is essential for accessing government services such as healthcare, education, and social services. The Emirates ID card is designed with advanced security features, including a smart card, public key infrastructure (digital signature and authentication certificates), and fingerprint biometric data, ensuring the highest level of accuracy and security.

Importance of Linking Mobile Number to Emirates ID

Your Emirates ID is directly linked to your registered mobile number, which plays a crucial role in accessing government services and ensuring secure transactions. When applying for a visa, renewing residency, or using government portals, a One-Time Password (OTP) is sent to the registered mobile number for identity verification. This added security layer helps prevent unauthorised access and ensures seamless service usage.

If your registered mobile number is outdated or incorrect, you may face difficulties receiving OTPs, disrupting access to essential services. To avoid such issues, it is vital to keep your mobile number updated with your Emirates ID at all times.

How to Change Mobile Number in Emirates ID Online?

Changing the mobile number linked to your Emirates ID online is a quick and secure process. Follow these steps to complete the update:

Step 1: Access the ICA Website

Visit the Federal Authority for Identity and Citizenship (ICA) portal through the official ICA Website.

Step 2: Go to the Services Section

Click " Services " on the homepage, then navigate to “Smart Services.” Under this, select “OTHER SERVICES—>PERSONAL INFORMATION—>UPDATE.”

Step 3: Choose Your Nationality

Select your nationality. Based on your choice, you may need to provide additional details such as your Emirates ID number or document type (Visa or Residence).

Step 4: Select the Relevant Document Type

• If you choose Residency, pick either “Inquiry By File Number” or “Inquiry By Identity Number.”
• If you choose Visa, select “Four Sections Number” or “Three Sections Number (Dubai).”

Step 5: Provide Your Personal Information

Enter the required details, including:

• Full Name
• Passport Number
• Emirates ID Number
• Date of Birth
• Last Entry Date
• Email Address

Step 6: Modify Your Mobile Number

On the mobile number update page, you will see your current registered mobile number. Enter your new mobile number and request an OTP code for verification.

Step 7: Submit the Update Request

Provide your address details, complete the Captcha verification, and review all the entered information before proceeding.

Step 8: Pay the Update Fee

The service fee for updating your mobile number needs to be paid. After making the payment, you will receive a confirmation email with a payment receipt. The process usually takes 2 to 7 days.

Step 9: Check Your Update Status

You can monitor the progress of your update on the ICA website using the reference number from your confirmation email.

How to Change Phone Number in Emirates ID through ICA Mobile App?

The ICA mobile app offers a quick and convenient solution if you need to update the mobile number linked to your Emirates ID. Follow these steps:

Step 1: Download and Log In

• Download the ICA mobile app from your device's app store.
• Log in using your credentials. If you don’t have an account, create one using your Emirates ID details.

Step 2: Update Personal Information

• Navigate to the “Public Info” section in the app.
• Select the “Update Personal Info” option.

Step 3: Enter Personal Details

• Provide the required personal information, including your Emirates ID number and its expiry date.

Step 4: Select File and ID Types

• Choose “Residency” under File Type and “Emirates ID” under ID Type.
• Enter your identity number, passport number, and email address.
• Click the “Next” button to proceed.

Step 5: Verify Your Mobile Number

• The app will display your currently registered mobile number.
• Enter your new mobile number and request a One-Time Password (OTP) for verification.

Step 6. Complete the Update

• Enter the OTP sent to your new mobile number.
• Proceed to make the required payment for updating your details.
• Upon successful payment, you will receive a confirmation message on your updated mobile number.

Step 7: Track Your Status

• Use the reference number provided in the confirmation message to track the status of your Emirates ID update through the app or ICA portal.

Also read: How to check Emirates ID Status?

Timelimit for Updating Emirates ID Details

As per the Federal Authority for Identity, Citizenship, Customs & Ports Security (ICP), Emirates ID holders must report any changes in their card details to the competent department in ICP within one month from the date of change. This requirement applies to both UAE nationals and expatriate residents. To stay compliant with regulations, individuals must promptly apply to modify or update any details related to their existing and valid Emirates ID card through the authorised channels.

Conclusion

In conclusion, updating your Emirates ID details, including your mobile number, is crucial for seamless access to government services and secure transactions. Whether using the ICA website or mobile app, the process is straightforward and ensures uninterrupted communication with authorities. Since the ICP mandates timely updates, modifying any changes within the specified period is essential to remain compliant and avoid potential disruptions.

FAQs

1. Why is it important to update my mobile number linked to my Emirates ID?

Updating your mobile number ensures seamless access to government services, secure transactions, and timely receipt of OTPs for verification.

2. How can I change my mobile number in my Emirates ID online?

You can update your mobile number through the ICA website by navigating to “Smart Services,” selecting “Personal Information – Update,” and submitting the new number with verification.

3. Can I update my mobile number via the ICA mobile app?

Yes, you can update your mobile number using the ICA mobile app by logging in, selecting "Update Personal Info," entering your new number, verifying it with an OTP, and making the required payment.

4. Is there a fee to update the mobile number on Emirates ID?

Yes, a service fee will be charged for updating your mobile number in Emirates ID.

5. How long does it take for the mobile number update to reflect?

The update process typically takes between 2 to 7 days. You can track your request status through the ICA website or app.

6. What happens if I do not update my mobile number in time?

Failure to update your mobile number may lead to difficulties in receiving OTPs, affecting your access to government services and online transactions.

7. Is there a deadline to update Emirates ID details after a change?

Yes, as per ICP regulations, any changes to Emirates ID details must be reported within one month from the date of change.

8. Can I update my mobile number at an immigration center instead of online?

Yes, you can visit an immigration authority center or a business setup consultancy to update your mobile number in person.